Buy Me Cool Help Center logo
Buy Me Cool Help Center logo

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Can I trust in you? Is my credit card info secure?

Yes, you can! Buy Me Cool meets all six categories of PCI standards. No credit card information is stored in our system at the checkout. You are using a secure server. To make your shopping experience easy, you have the option to save your transactio

When will I receive the refund for my order?

If you requested a refund to your Credit Card, it would take a few business days to post back to your account. It can take up to 30 days depending on the credit card company's tough.

I was charged sales tax? What is going on?

We have operations in Florida. Due to that, we are required to collect sales taxes for all orders shipped to Florida.

Can I update my billing address or change my saved Credit Card?

Absolutely! You can update your billing information on your next purchase. The system will automatically select your Payment Info/ Saved Credit Card information from your last order during the checkout process. There, you will enter your new credit c