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Buy Me Cool Help Center

<p id="isPasted" style="line-height: 1.55em; margin: 0px 0px 1.5em; color: rgb(64, 82, 97); font-size: 14px; border: none; background: 0px 0px; box-shadow: none; font-family: Arial, Helvetica, Verdana, Tahoma, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Currently, our customer service crew is available during business days. If you have any concerns, questions, or suggestions, you can contact one of our Attendants available on our live chat.</p><p style="line-height: 1.55em; margin: 0px 0px 1.5em; color: rgb(64, 82, 97); font-size: 14px; border: none; background: 0px 0px; box-shadow: none; font-family: Arial, Helvetica, Verdana, Tahoma, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If we have flown away, you are more than welcome to send a message to &#xA0;<a href="mailto:hello@buymecool.com" style="background: 0px 0px; color: rgb(0, 119, 204); text-decoration: underline; outline: 0px;">hello@buymecool.com</a>. We will contact you as soon as possible. You can also reach us at +1 (888) 296-3901</p>

Currently, our customer service crew is available during business days. If you have any concerns, questions, or suggestions, you can contact one of our Attendants available on our live chat. If we have flown away, you are more than welcome to send a

How can I contact you?

About us

Do you have a Retail Location, Showroom or Ground Store?

Can I change or cancel my order?

When will my card be charged?

Can I send my order as a gift?

Can I add items to my order?

What currency is used on the site?

Shopping and Ordering

I love your designs. Can you create custom products for an event?

What is your privacy policy?

Where do you ship from?

Do you ship internationally?

I placed my order! When will it be shipped?

How much is shipping?

I did not receive a tracking information for my order.

When will I receive my order?

Do I have to pay customs, duties or tariffs?

Wait! My tracking number doesn’t work.

Something from my order is missing!

Shipping & Delivery

Can I trust in you? Is my credit card info secure?

When will I receive the refund for my order?

I was charged sales tax? What is going on?

Can I update my billing address or change my saved Credit Card?

Payments

How do I make an exchange or return?

I received a wrong product/ product with a defect.

Allergies

Warranty

Returns & Exchanges

When is your next sale?

Can I use more than one coupon in my order?

Sales, Coupons & Discounts

How can I contact you?Updated 2 years ago