Wait! My tracking number doesn’t work.Updated 3 years ago

When we dispatch an order, we send you an email with its shipping confirmation, including its track and trace number. Click on the link you received in your email, and it will direct you to the tracking website.

If it does not show any information or gives you a "status not available" notification, don't worry. Maybe it is because your order was just shipped, and some shipping service requests 24-72 hours to update their tracking information. Check back later. If you cannot see an update past 72 hours, please contact us at [email protected].